The Comfort Suites Houston West is hiring a Front Desk Agent. For the time being the set schedule will be Monday, Thursday and Friday 3PM - 11PM. The ideal candidate must be able to work weekends & holidays. The Front Desk position is a key part of the overall success of the Comfort Suites. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised. We are proud of our strong reputation of great customer service, and this guides us with everything we do.
Duties & Responsibilities:
Greet guests in a friendly manner and follow check in procedures Take payments and post accurately to guest accounts Follow set polices regarding cash handling Communicate with other departments in a friendly and professional manner Be aware of local attractions and restaurants and make recommendations to guests Handle incoming telephone calls and other guest communication in a discreet fashion Accurately communicate with other shifts regarding issues arising from day to day operations