Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Provide information about hotel services, amenities, and local attractions
• Handle guest inquiries and resolve any issues or complaints promptly
• Assist with reservations and manage room assignments
• Process payments and maintain accurate records of guest transactions
• Operate phone systems and handle incoming calls with professionalism and efficiency
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as needed

Skills:

• Strong hospitality and customer service skills
• Knowledge of hotel management systems and procedures
• Excellent phone etiquette and communication skills
• Ability to handle multiple tasks and prioritize effectively
• Experience with night audit procedures is a plus
• Bilingual proficiency in English and another language is an asset
• Strong problem-solving abilities and attention to detail
• Ability to work independently as well as part of a team This position offers an opportunity to work in a dynamic hotel environment, providing exceptional service to our guests.

We offer competitive pay and benefits and opportunities for career advancement. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

Job Type:

Part-time Pay:

$14.00

• $15.

00 per hour

Benefits:

Employee discount Paid time off Ability to

Relocate:

The Woodlands, TX 77380: Relocate before starting work (Required)

Work Location:

In person