We are looking for a Hotel Front Desk Clerk to serve as our guests' first point of contact and manage all aspects of their accommodation. This part-time position will be for the afternoon shift ( 3:00PM-11:00PM; weekends are required ). If you have a knack for customer service, we'd like to meet you! Ultimately, you will help create a pleasant and memorable stay for our guests. Experience is preferred but not required as we will train each individual to brand standards. Responsibilities Include, but not limited to following: Operate hotel PMS system Perform all check-in and check-out tasks as required Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services as needed for VIP customers and event attendees, like wedding guests Maintain updated records of bookings and payments Daily reports Working together with other staff to ensure smooth running of each shift Carry out all reasonable requests by that of the guest, supervisor, or owner Must be able to work independently

•Serious inquires only please! Must be dependable. All interviews will be scheduled through Indeed.

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Job Type:

Part-time Pay:

$13.50 - $15.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): You are aware that this is a part-time position and weekends will be required?

Shift availability:

Night Shift (Required) Ability to

Commute:

Lexington, VA 24450 (Required)

Work Location:

In person