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Best Western Cheyenne

Hotel Front Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,462 / year median in Wyoming

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Job Description

Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. Duties Greet visitors, clients, and staff with a warm, professional demeanor, ensuring a positive first impression. Answer multi-line phone systems promptly and efficiently, directing calls to appropriate departments or personnel. Support clerical tasks such as proofreading correspondence, managing incoming and outgoing mail, and preparing Word documents. Qualifications Proven experience in office administration or reception roles, preferably in medical or dental settings. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel). Excellent phone etiquette with experience operating multi-line phone systems; bilingual skills are a plus for client communication. Demonstrated organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Exceptional customer service skills combined with professional communication abilities—both verbal and written. Ability to handle confidential information discreetly while maintaining high productivity levels through effective time management. Join us as a Front Desk Receptionist and become an integral part of our vibrant team! Your enthusiasm for delivering outstanding service combined with your technical proficiency will help us create a welcoming atmosphere that clients trust and appreciate. This role is perfect for someone eager to grow their administrative expertise in a supportive environment dedicated to excellence.
Pay:
$13.00 - $15.00 per hour
Work Location:
In person