Kalthia Group Hotels is seeking an enthusiastic and highly qualified Operations Manager Responsibilities include, but are not limited to:

• Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, and food and beverage
• Develop and implement strategies to maximize revenue and profitability
• Monitor and analyze financial performance, including budgeting and forecasting
• Ensure high levels of customer satisfaction by providing exceptional service
• Train and supervise staff members to maintain high standards of professionalism and efficiency
• Implement and enforce hotel policies and procedures to ensure a safe and secure environment for guests and employees
• Handle guest complaints and resolve issues in a timely manner
• Collaborate with other departments to coordinate hotel activities and events
• Stay updated on industry trends and best practices to continuously improve hotel operations

Skills:

• Strong leadership skills with the ability to motivate and inspire a team
• Excellent customer service skills with a focus on exceeding guest expectations
• Proficiency in revenue management techniques to optimize hotel revenue
• Knowledge of phone systems and reservation software to effectively manage bookings
• Experience in budgeting and financial management to achieve profitability goals
• Bilingual skills (if applicable) to effectively communicate with a diverse range of guests
• Strong organizational skills with the ability to multitask and prioritize responsibilities
• Knowledge of hospitality industry standards and best practices in hotel management
• Ability to adapt to changing circumstances and make decisions under pressure As an Operations Manager, you will play a crucial role in ensuring the smooth operation of the hotel while providing exceptional service to our guests.

If you have a passion for hospitality, strong leadership skills, and the ability to drive revenue growth, we would love to hear from you. Marriott experience is strongly preferred. Join our team today! Qualifications Minimum of 2 years of experience in hotel operations management Proven track record in revenue management and budgeting within the hospitality industry Strong leadership and organizational skills with the ability to effectively manage a diverse team Excellent customer service skills with a focus on guest satisfaction Bilingual proficiency in English and another language Experience in overseeing front desk operations and guest relations Familiarity with financial management and implementing cost-saving strategies

Benefits:

Leadership and professional development growth opportunities. Competitive Salary + Performance Bonus. We offer an excellent travel discount program.

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

Employee discount Paid training Ability to

Relocate:

Palm Desert, CA 92260: Relocate before starting work (Required)

Work Location:

In person