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Cape Coral Waterfront Hotel

Assistant General Manager - Hotel Operations

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Job Description

Assistant General Manager - Hotel Operations Cape Coral Waterfront Hotel Cape Coral, FL Job Details Full-time | Contract $20 - $24 an hour 4 hours ago Qualifications Staff supervision Hotel housekeeping management Hotel policy compliance Operations management Team supervision Hospitality industry recruitment experience Inventory management Staff scheduling Hotel quality control In-person customer service Performance Reporting Team scheduling Managing hospitality teams Mid-level Property management systems (PMS) Schedule creation Guest services software Management reporting Hotel staff training Hotel and accommodations guest complaints handling Ordering supplies Leadership Staffing management General management Property management Full Job Description We are looking for a dependable, motivated Assistant General Manager to help oversee the day-to-day operations of a 50-room waterfront hotel in Cape Coral. This is a hands-on management position. We are looking for someone who can take ownership of daily hotel operations, build and manage a reliable team, and help keep the property running smoothly without needing constant supervision. Responsibilities Recruit, interview, hire, and train front desk employees Create and manage employee schedules Supervise front desk and housekeeping operations Cover the front desk when necessary Handle guest concerns and resolve issues professionally Monitor arrivals, departures, reservations, and room availability Inspect guest rooms and common areas for cleanliness and maintenance issues Coordinate with housekeeping and maintenance staff Help manage supplies, inventory, and vendors Ensure employees are following hotel procedures and standards Communicate important operational issues directly with ownership Provide basic daily reporting on occupancy, operations, staffing, and guest issues What We're Looking For Hotel management or front desk leadership experience is preferred, but we are also open to someone with strong management experience who is willing to learn.
The right person should be:
Reliable and organized Comfortable managing and training employees Able to solve problems independently Professional with guests Comfortable using computers and hotel/property management systems Willing to jump in and help wherever needed Able to hold employees accountable while maintaining a positive workplace Interested in growing into a larger management role Opportunity for Growth We are looking for someone who wants more than just another front desk job. The goal is for this person to become a key part of the hotel's management team and take increasing responsibility for the property's daily operations. There is an opportunity to grow into a General Manager position based on performance.
Schedule:
Full-time. Flexible availability is required, including occasional evenings, weekends, or emergency coverage when necessary. If you have hotel experience, enjoy leading people, and are looking for an opportunity where you can take ownership and grow with the property, we'd like to hear from you. To apply, please submit your resume along with a brief description of your hotel or management experience.
Pay:
$20.00 - $24.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance