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Shephard's Beach Resort

Front Desk Supervisor

Career Insights for Hotel Manager

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$60,882 / year median in Florida

+8% projected growth

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Job Description

Shephard's Beach Resort, on beautiful Clearwater Beach, is now hiring a full time Front Desk Supervisor to join our front office team. We're looking for a friendly, upbeat individual to join our fast paced, growing resort. A leader who enjoys working hard and building great relationships with our guests and other team members. Ideal candidate is a self-starter that possesses excellent customer service skills, strong computer skills and is able to communicate effectively with all departments, managers and staff. Must also be able to maintain composure in tense circumstances and be able to professionally handle any situation that may arise.
Job duties include:
  • Performing and overseeing daily operations: welcoming guests, making resort reservations, conducting guest registration, verifying and securing payments, handling guest requests
  • Providing training and guidance to front desk staff in order to maintain and exceed the company's high standards
  • Assisting the Front Office Manager and Reservation Manager with various office tasks A minimum of 2 years previous experience working in the Front Office of a Hotel/Resort is required.
Previous experience supervising a department is preferred. Previous experience with Opera is a plus. Open availability is expected. Schedule will primarily be evening shifts but must be flexible and available to work as needed. Holidays and weekends are a requirement. Will also be required to work an occasional overnight shift to assist with the night audit team. Must be able to withstand long hours on your feet. Offering an hourly wage based on experience, group medical benefits, paid vacation time, matching 401K and on-site parking all year round. All qualified, interested candidates please forward your resume to this job listing or apply in person @ Shephard's Beach Resort, 619
S Gulfview Blvd, Clearwater Beach Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Free parking Health insurance Paid time off Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance