Overview Join our hospitality team as a Hotel General Manager, where you will lead the overall operations and play a key role in shaping the employee culture and guest experience of our destination property. This role demands a passionate leader who excels in overseeing daily hotel functions, elevating guest experiences, building teams, cultivating talent and driving overall business success. As the face of the hotel, you will foster a welcoming environment, motivate teams, and ensure that all aspects of hospitality management align with our high standards. Your energetic approach and strategic mindset will inspire excellence across every department, creating memorable stays for our guests and a thriving workplace for our staff. Responsibilities Oversee daily hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services to ensure seamless service delivery. Manage hospitality operations budgets by controlling expenses, optimizing revenue management strategies, and ensuring financial targets are met or exceeded. Implement and uphold hotel management standards to deliver exceptional guest experiences and maintain high levels of customer satisfaction. Utilize property management systems (PMS) and hospitality reservation systems to streamline bookings, check-ins, check-outs, and guest data management. Develop and execute strategies for revenue growth through effective inventory management, marketing initiatives, and enhancing guest relations. Maintain compliance with health and safety regulations while managing human resources activities such as hiring, training, performance evaluations, and staff scheduling. Communicate managerial updates clearly through managerial communication channels including multi-line phone systems with professional phone etiquette. Foster strong guest relations by addressing concerns promptly and ensuring that service standards consistently exceed expectations. Experience Proven management experience in the hospitality industry with a strong background in hotel management. Extensive knowledge of hospitality management practices including revenue management, budgeting, financial operations, food and beverage and guest services. Experience overseeing daily hotel operations with demonstrated leadership in managing hospitality teams effectively. Proficiency in property management systems (PMS), hospitality reservation systems, multi-line phone systems, and property management software (PMS). Strong human resources skills including team management, staff training, conflict resolution, and maintaining hotel guest service standards. Exceptional customer service skills with a focus on creating memorable guest experiences through proactive engagement and personalized service delivery. Embark on this exciting journey to lead a vibrant hotel environment where your leadership transforms everyday operations into extraordinary guest experiences!

Pay:

$100,000.00 - $120,000.00 per year

Benefits:

401(k) 403(b) Dental insurance Employee discount Health insurance Paid time off Relocation assistance Vision insurance

Work Location:

In person