Hotel Front Desk Supervisor-In-Training Fairfield Inn & Suites Grand Rapids - 1.0 Grand Rapids, MI Job Details Part-time From $16 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Computer operation Microsoft Outlook Phone communication Computer literacy Spreadsheets Administrative experience Data entry Telephone systems Multi-line phone systems Clerical experience Technical Proficiency Full Job Description Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with professionalism and energy. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Answer multi-line phone systems promptly and professionally, directing calls efficiently Manage appointment scheduling and calendar coordination using productivity software and calendar management tool Maintain organized filing systems, both digital and physical, to ensure easy retrieval of documents Assist with office management duties such as supply inventory, mail distribution, and basic troubleshooting of office equipment Provide customer support by addressing inquiries with clear communication and courteous phone etiquette Qualifications Proven clerical experience or office experience demonstrating strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes Technical proficiency with multi-line phone systems, office management tools, and computer literacy in general Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors Excellent communication skills, including phone etiquette and client interaction expertise Strong time management skills with the ability to prioritize tasks efficiently Personal assistant or front desk experience is a plus, especially involving calendar management and administrative support Join our team to be the friendly face that keeps our office running smoothly! Your enthusiasm for customer service combined with your technical skills will make a meaningful difference every day. We value energetic professionals eager to grow their administrative expertise in a vibrant work environment.

Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person