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Aloft Beachwood

Front Desk Supervisor

Career Insights for Hotel Manager

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Based on Ohio data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$58,925 / year median in Ohio

+7% projected growth

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Job Description

Front Desk Supervisor Beachwood, OH Aloft Beachwood is currently seeking a full-time Front Desk Supervisor in Beachwood, Ohio. This individual will be experienced in customer service and hotel operations and will oversee front desk operations for the hotel.
What We Can Offer YOU:
Dental Insurance Vision Insurance 401(k)
Life Insurance Health Insurance Paid Time Off Pay:
Starting at $17/hour, offer dependent on experience The right candidate will have: At least 2 years' experience in a hotel front desk position required Prior supervisory experience required Marriott experience preferred Ability to cover any call-off shifts from other members Flexible availability including weekends and holidays required Positive attitude and service-minded work ethic Our Front Desk Supervisor will: Manage front office personnel with daily supervision to include staffing, training, scheduling and visually monitoring performance Check and control room reservations, front office systems, inventory, scheduling, forecasting in order to maximize revenue Supervise and assist staff with basic front desk and guest service functions Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned Maintain knowledge of all available package and promotion details Perform essential front desk duties and responsibilities which include working desk shifts If you are interested in this position, please submit a current resume for consideration! Enjoy a memorable stay at Aloft Cleveland Beachwood, where you will have access to modern amenities in a convenient location. Relax and recharge during your time at Aloft Cleveland Beachwood.
Pay:
Starting at $17.00 / hour
Benefits:
Health insurance Dental insurance Vision insurance Life insurance Paid time off 401(k)
Job Type:
fulltime
Schedule:
Monday to Friday Weekend availability
Education:
No education required Work location: On-site