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Surfsand Resort
Hotel Operations Manager
Career Insights for Hotel Manager
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Based on Oregon data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$72,067 / year median in Oregon
+8% projected growth
Job Description
Surfsand Resort is seeking an experienced Hotel Operations Manager to help lead our team and support the day-to-day operations of our award-winning beachfront resort. This is a hands-on hospitality leadership role for someone who thrives in a fast-paced environment, enjoys developing teams, and is committed to delivering exceptional guest service. If you're an experienced hotel professional with strong operational and financial skills, we'd love to meet you. What You'll Do Provide daily operational leadership across resort departments. Serve as Manager on Duty (MOD) when the General Manager is off-site, including evenings, weekends, and some holidays. Support department leaders in delivering exceptional guest and team member experiences. Coach, mentor, and assist with training to ensure service excellence and operational consistency. Resolve guest concerns professionally and efficiently. Ensure compliance with company policies, safety standards, and brand expectations. Assist with operational planning, staffing, and process improvements. Support the Accounting Department with financial and administrative responsibilities, including: Accounts payable Invoice coding Bank deposits and banking duties Payroll processing and related tasks Other accounting and administrative functions as assigned What We're Looking For Minimum of 5 years of hotel management or supervisory experience required. Experience with a branded hotel is strongly preferred.