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FRONT END/FLOOR SUPERVISOR
Career Insights for Hotel Manager
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Scorecard
Based on Oregon data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$72,067 / year median in Oregon
+8% projected growth
Job Description
FRONT END/FLOOR SUPERVISOR
at Kroger Co.
FRONT END/FLOOR SUPERVISOR
at Kroger Co. in Portland, Oregon Posted in 3 days ago.
Type:
Part-Time $17.05 - $22.53 per hour Desired Previous Job Experience Previous comparable experience
Minimum Position Qualifications:
None Essential Job Functions:
Model exceptional customer service and engagement behaviors. Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them. Spend at least 90% of time on customer approach side of the check lanes Be an approachable, visible source of assistance to both customers and associates. Maintain self-checkout and total front end queuing standards. Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices. Ensure till audits are being performed. Supervise basket retrieval process. Maintain break schedules for front end associates. Make sure carry-outs are offered to customers. Supervise cleanliness and safety conditions for front end and restrooms. Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports Must be able to perform the essential functions of this position with or without reasonable accommodation.