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HG
Hilton Garden Inn
Front Desk Supervisor
Career Insights for Hotel Manager
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Scorecard
Based on Tennessee data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$63,141 / year median in Tennessee
+10% projected growth
Job Description
Responsibilities:
- Assist the General Manager and AGM in overseeing daily operations of the hotel
- Ensure excellent customer service and satisfaction
- Manage and train staff members to maintain high-quality service standards
- Assist in interviewing, hiring, and onboarding new employees
- Handle customer complaints and resolve issues in a timely manner
- Maintain inventory levels and order supplies as needed
Experience:
- Minimum of 1 year of experience in management or a related field preferred
- Strong customer service skills with a focus on guest satisfaction
- Experience in interviewing, hiring, and training staff members
- Previous experience in a hotel or hospitality setting is a plus
- Ability to multitask and prioritize tasks effectively This is an exciting opportunity for an experienced Front Desk Supervisor to join our team.
Job Type:
Full-time Pay:
$18.00- $19.
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance