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MM
Marriott's MountainSide
Resort Operations Supervisor
Career Insights for Hotel Manager
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Scorecard
Based on Utah data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$64,999 / year median in Utah
+14% projected growth
Job Description
Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Where each associate at Marriott's Summit Watch is offered great perks & incentives. $1500 Seasonal Retention Bonuses, Quarterly Associate Outings Gold Pass usage (good for any resort in Utah, up to once a week and two passes) Ski in/Ski out Work Access in Winter, Best trails in Summer for Hiking Local fitness discounts, Free ski rentals through Slopeside Sports 20% off food at Legacy Lodge Where you can make a difference. Supervise the Resort Operations staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. This position is a rotating position that will perform supervisor duties in the different functional areas of resort operations. Supervise associates in the Front Desk, Housekeeping, Activities, Loss Prevention and Food and Beverage functional areas to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Where your skills help you make a difference. Must be able to work a variable schedule, including complete weekend and holiday availability. Must have great customer service skills - all our positions come into contact with guests! Where we celebrate and cultivate connections. Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!! Follow us on social media!