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JHM Hotels

Housekeeping Supervisor

Career Insights for Housekeeping / Environmental Services Supervisor

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Based on Massachusetts data

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$49,233 / year median in Massachusetts

+11% projected growth

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Job Description

Housekeeping Supervisor JHM Hotels - 3.7 Rockland, MA Job Details Part-time From $21 an hour 1 day ago Qualifications Customer communication Staff supervision Teamwork Equipment safety procedures Safety regulations In-person customer service Managing hospitality teams Team development Attention to detail Hotel room cleaning Leadership Team motivation (leadership skill) Full Job Description Overview Join our dynamic hospitality team as a Housekeeping Supervisor, where you will lead and inspire a dedicated cleaning and custodial staff to deliver exceptional cleanliness and sanitation standards across our property. In this energetic role, you will oversee daily housekeeping operations, ensure compliance with safety and sanitation regulations, and foster a positive environment that promotes teamwork and customer satisfaction. Your leadership will be vital in maintaining a welcoming, spotless environment that exceeds guest expectations and upholds our commitment to excellence. Responsibilities Supervise and coordinate the daily activities of housekeeping staff, including cleaning, laundry, and sanitation tasks. Ensure all cleaning procedures meet safety regulations and sanitation standards, including industrial and commercial cleaning protocols. Train new team members on proper cleaning techniques, safety procedures, and customer service expectations. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain high-quality cleanliness standards. Manage inventory of cleaning supplies, equipment maintenance, and ensure proper use of janitorial tools. Foster effective communication within the team through management briefings, performance feedback, and motivational support. Address guest concerns related to cleanliness promptly and professionally to enhance overall satisfaction. Requirements Proven experience in custodial work or janitorial services with a strong background in cleaning and sanitation management. Prior supervisory or team management experience in hospitality or commercial cleaning environments. Knowledge of safety regulations related to industrial cleaning, sanitation procedures, and equipment handling. Excellent leadership skills with the ability to motivate and manage a diverse team effectively. Strong communication skills for managerial interactions, staff supervision, and customer service excellence. Familiarity with laundry operations and hospitality industry standards is preferred. Ability to prioritize tasks efficiently while maintaining attention to detail in fast-paced settings. Join us as a Housekeeping Supervisor to lead with energy, uphold the highest standards of cleanliness, and create an inviting atmosphere for every guest!
Pay:
From $21.00 per hour Expected hours: 16.0 - 24.0 per week
Work Location:
In person

Benefits

  • Dental Insurance