Housekeeping Manager Chocksett Inn and Restaurant - 3.0 Sterling, MA Job Details Full-time From $19 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Employee discount Qualifications Computer operation Complaint handling Windows High school diploma or GED Laundry Organizational skills Cleaning Full Job Description The Housekeeping Manager is responsible for directing the housekeeping/laundry staff of the Inn to ensure clean, orderly, and attractive conditions of guest rooms and common areas in a timely and thorough manner to ensure our guests satisfaction. Position Duties and Responsibilities Supervises the work activities of housekeeping staff under the direction of the General Manager. Computer literate in Microsoft Window applications preferred. Excellent communication and organizational skills. Strong interpersonal and problem-solving abilities. Highly responsible and reliable. Provides training including safety and standard operating procedures to all housekeeping/laundry personnel. Ensures adherence to company quality standards by inspecting rooms, including deep cleans. Distributes keys and work assignments to staff. Addresses guest complaints regarding housekeeping services or equipment. Assists with the selection of housekeeping personnel. Ensures the staff is practicing efficient and effective procedures. Monitors linen and guest supply inventory. Reports any maintenance repairs to maintenance staff; records repair information in maintenance log. Completes follow-up on vacant or occupied rooms. Assumes functions of Housekeeper as necessary. Process guest items left in rooms according to lost and found policy. Perform other duties as requested by management. .

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance

Education:

High school or equivalent (Preferred)

Experience:

Cleaning:

2 years (Preferred)

Work Location:

In person