Housekeeping Supervisor Marriott North Charleston - 2.0 Charleston, SC Job Details 4 hours ago Qualifications Staff performance monitoring Managing commercial facilities cleaning teams Staff supervision Budget management Hotel housekeeping management Hotel policy compliance Team supervision Corrective actions in cleaning and sanitation Customer service Staff scheduling Hotel quality control Managing hospitality teams Hotel quality assurance Mid-level Bachelor's degree Hospitality Management Bachelor's degree in hospitality management Hazard identification and correction Leading team collaboration initiatives Payroll Schedule creation Hotel room cleaning Cleaning equipment Inventory replenishment Budgeting Conducting staff training sessions as a store manager Visual inspection for quality control Task assignment Leadership 2 years Full Job Description Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient Housekeeping operation Prepares work schedules in accordance with forecasted occupancy Supervises the day to day activities of housekeeping staff Maintains familiarity with cleaning equipment; fills out requisition orders as necessary Oversees and conducts inspections of Public Space for efficiency and cleanliness Insures public space meets and exceeds customer expectations for the appearance of the hotel Conducts department training on a regular basis Provides staff with the skills training to provide value added service to customers Monitors service and teamwork on a regular basis and counsels associates as needed Insures that guest rooms are within the standards of AURO and franchise hotels Inspects all guest rooms each quarter; checks "In" house or "Stay‐over Rooms" as necessary Writes maintenance orders as needed. Conducts inventories as assigned. Checks linen closets and carts for cleanliness and supplies Trains associates on proper cleaning techniques Uses 100 point inspection to ensure quality of rooms by inspecting rooms following cleaning by housekeepers Insures that all associates follow safety rules and procedures. Takes corrective action where required to improve safety of work areas Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports Determines, communicates, and monitors achievement of standards of performance on a timely basis Maintains proper linen pars, chemicals, and amenity inventories Recommends purchases of products; remaining within budget Coordinates housekeeping work with other departments; Front Office, Engineering, Banquets, etc. Confers closely with the Executive Housekeeper at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required Coordinates staffing and payroll to conform with productivity and budgetary standards Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment. Experience Preferred 2 years hotel experience Education Preferred Bachelors or better in

Hospitality and Resort Management Behaviors Preferred Enthusiastic:

Shows intense and eager enjoyment and interest

Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations Preferred Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.