COMPANY OVERVIEW

For over 18 years, MAFS has delivered best-in-class janitorial services to commercial facilities in Maryland. Our core services are janitorial and hotel carpet, upholstery services. MAFS is reliable, cost-effective, and professional. Our services offerings allow our customers the option to bundle a combination of services or to select single services.

OVERVIEW OF JOB

The Cleaning Supervisor supervises and facilitates cleaning operations for customers in an assigned territory. Responsible for planning, directing participating, and overseeing crew members, ensuring performance expectations are met. Develops and maintains professional working relationships with all clients in accordance with their contracts.

KEY RESPONSIBILITIES

Coordinates and supports the cleaning of customer sites/locations in accordance with policies, principles, and procedures established by the customer contract and management Supporting sites with active supervision and cleaning of facilities Recruit, Hire, and Train new cleaning staff as needed Confers with customers to evaluate and provide improved and expanded services in the area Develop and maintain professional relationships with each client and ensure the client is retained through providing the best service levels in accordance with their contract Develops and implements plans for efficient use of materials, machines, effective cleaning processes Reviews work, site conditions/quality and maintains cleaning schedules in accordance with customer's requirements Visit accounts as prescribed on their portfolio and submit completed audit inspection reports as directed by their manager Assure that customers' needs are expeditiously addressed with a sense of urgency meeting response time requirements Keeps the operations office informed regarding customer concerns and needs, and ensures that all issues are met. Preparation and timely submission of daily, weekly, and monthly reports as required by management. Other tasks and projects requested by the customer and/or

MAFS EXPERIENCE REQUIRED

Possess problem-solving ability that enables you to identify and resolves problems in a timely manner Supervisor experience assuring effective cleaning processed are followed Project management experience coordinating project plans, communicating changes and progress, while meeting project deadlines within budget Writes clearly and informatively and can read and interpret written information Experience with delegating work assignments by matching the responsibility to the person Exhibits confidence to lead and motivates others to perform well Managing staff in planning, decision-making, facilitating and process improvement Travel is required for this position Reliable transportation is required to travel from site to site Bilingual in English and Spanish preferred but not required

QUALIFICATIONS

Industry experience in aspects of cleaning commercial office buildings Establishes priorities to deliver results efficiently Demonstrates orientation to detail and organization Ability to communicate with all levels of management and employees Demonstrates effective planning and organizational skills Demonstrates honesty and integrity at all times Ability to follow appropriate safety guidelines Displays willingness to make decisions by exhibiting sound and accurate judgment

EDUCATION AND / OR EXPERIENCE

Experience in the cleaning industry required Supervisor/Management experience preferred

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

COMPUTER SKILLS

Must be able to Microsoft Office (Word & Excel) software used daily to manage budgets, complete audit inspections and attendance. Familiarity with Google-G Suites a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must periodically lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee must be able to be on their feet most of the evening.

WORK ENVIRONMENT

Office Building and warehouse, which may include varying temperatures and moderate noise levels. The site environment may have varying workstations and varying interactions with customers and staff. What's In It for You? Fixed work environment shifts that accommodate your needs. MAFS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.

Job Type:

Part-time Pay:

From $17.50 per hour

Benefits:

Paid time off

Work Location:

In person