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Level5 Hospitality

Room Attendant - SpringHill Suites Sandpoint

Entry-Level JobVerifiedNo experience needed

Career Insights for Maid / Housekeeping Staff

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Based on Idaho data

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$36,327 / year median in Idaho

+6% projected growth

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Job Description

Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up!
Job Summary:
The Hotel Room Attendant/Housekeeper will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high-touch housekeeping service for each guest stay.
Duties/Responsibilities:
Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning Checks the inventory of cleaning cart and adds any necessary supplies Knocks and announces self before entering room; returns at a later time if rooms are occupied Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements Neatly makes beds and stocks towels, washcloths, and hand towels according to policies Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices Wipes surfaces in room and cleans mirrors Vacuums floors and removes trash Checks complimentary coffee and toiletry supplies in the room, restocking according to provided hotel checklist and policy Ensures room meets hotel standards with a final room inspection Notifies supervisor of room availability and reports any suspicious activity to security Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed Notifies maintenance department of needed maintenance or repairs Takes found items to designated lost and found area if guest has checked out Performs other related duties as assigned
Required Skills/Abilities:
Detail-oriented and thorough Ability to remain discreet and respect the privacy of guests Ability to perform consistent work to the highest of standards Ability to interact with guests in a pleasant, friendly way
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs Ability to read, write, speak, understand, and communicate in basic English preferred
Physical Requirements:
Must be able to remain in a stationary position during shift. Must be able to access and navigate the facility. Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment. Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.