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HI
Hampton Inn by Hilton
Room Attendant
Career Insights for Maid / Housekeeping Staff
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Based on North Carolina data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$32,723 / year median in North Carolina
+7% projected growth
Job Description
Job Overview We are seeking a dedicated and energetic Room Attendant to join our hospitality team! In this vital role, you will be responsible for maintaining the cleanliness, sanitation, and overall appearance of guest rooms and public areas. Your attention to detail and commitment to excellence will ensure our guests enjoy a comfortable, safe, and welcoming environment. This position offers an opportunity to be part of a dynamic team that values professionalism, efficiency, and guest satisfaction. All roles are paid positions, emphasizing the importance of your contribution to our hospitality experience. Responsibilities Clean and sanitize guest rooms thoroughly, including making beds, dusting surfaces, vacuuming carpets, and replenishing supplies. Perform detailed bathroom cleaning, including disinfecting sinks, toilets, showers, and tubs with proper sanitation procedures. Handle laundry services efficiently by washing, folding, and organizing linens and towels. Maintain cleanliness of public areas such as hallways, lobbies, and common spaces through sweeping, mopping, and window cleaning. Use appropriate cleaning equipment and chemicals safely while adhering to infection control standards and personal protective equipment (PPE) protocols. Conduct window cleaning and pressure washing tasks to ensure exterior visibility is pristine. Assist with custodial responsibilities like floor care using specialized equipment for polishing or deep cleaning. Support heavy lifting activities when moving furniture or supplies while following manual handling safety guidelines. Ensure all cleaning supplies and equipment are well-maintained and stored properly for optimal use. Skills Proven janitorial or custodial experience with a strong understanding of cleaning procedures and sanitation standards. Skilled in using various cleaning equipment such as vacuums, floor buffers, pressure washers, and chemical dispensers. Knowledge of infection control practices and safe chemical handling techniques. Ability to perform heavy lifting safely and efficiently during room setup or supply movement. Excellent customer service skills with a friendly approach towards guests and team members. Experience with laundry services including sorting, washing, drying, folding, and stain removal. Familiarity with window cleaning techniques and pressure washing for exterior maintenance. Strong attention to detail to ensure every room meets high cleanliness standards. Join us in creating memorable guest experiences through exceptional cleanliness and service! Your dedication will help uphold our reputation for comfort and hygiene while providing a rewarding work environment built on teamwork and professionalism. Application Question(s): Are you willing to work Weekends and Holidays?