WHERE DOES TODAY'S INDEPENDENT TRAVELER SEEKING UNIQUE EXPERIENCES AND AUTHENTIC ADVENTURES STAY?
Hideaway Inns was conceived by trying to answer this question and solve for the white space that exists in the lodging industry today. Utilizing our experiences as owners and operators who have been on the forefront of creating some of the best boutique brands in the hospitality space, we have witnessed firsthand what has made some brands successful while others not. Applying these learnings, we also listen to the ever-evolving preferences of today's guests to not just offer more of the same, but to be truly different. We are determined to break the mold and revolutionize the industry in a way that offers a better investment vehicle for our partners while offering our guests the freedom to enjoy a more convenient and reliable option, with a unique and curated product that embraces the local experience, without sacrificing the authenticity that our traveler is looking for.
Position Summary:
At Hideaway Inn, our Housekeeping Team plays a vital role in delivering exceptional guest experiences. Each Housekeeper ensures that guest rooms and public spaces are meticulously cleaned and maintained to exceed guest expectations. Whether working independently or alongside a partner, Housekeepers uphold our property's standards with pride, attention to detail, and a guest-focused attitude.
Primary Responsibilities:
Maintain a clean and polished appearance with a properly maintained uniform Clean guest rooms and public areas to established standards, including: Making beds and changing linens Cleaning bathrooms and replenishing amenities Dusting, vacuuming, sweeping, mopping, and window cleaning Replacing light bulbs, emptying trash/recycling, folding linens Use cleaning chemicals in compliance with OSHA and Vermont safety regulations Push supply carts safely across indoor and outdoor surfaces Maintain organized and stocked supply areas Greet guests warmly while respecting their privacy and comfort Understand and explain basic room features (climate controls, lighting, etc.) Respect guest privacy and safeguard personal property at all times Communicate guest needs, maintenance issues, or feedback to the front desk or manager Ensure accurate handling of lost and found items in line with Inn procedures Adhere to safe lifting and sanitation procedures, especially when handling soiled linens or biohazard materials Report any damaged equipment or unsafe conditions promptly
Team & Guest Relations:
Work collaboratively with the housekeeping team to meet guest needs Communicate professionally with guests and respond to requests or concerns Provide information about the property or local area, or direct guests to appropriate staff for assistance Help create a warm, welcoming atmosphere that reflects the values of
The Groton Inn Requirements & Qualifications:
Must be 18 years of age or older and legally eligible to work in the U.S. Ability to read and understand directions, chemical labels, and safety signage Strong verbal communication and interpersonal skills in English Ability to work independently and as part of a team in a fast-paced environment Professionalism, discretion, and a guest-focused approach
Physical Demands:
Frequent walking, standing, bending, stooping, reaching, and lifting Ability to lift and carry up to 50 lbs. from knee to shoulder height Regular stair climbing and occasional work on uneven surfaces Repetitive hand movements and use of both hands for fine motor tasks Ability to work in confined spaces and be on your feet for extended periods Frequent exposure to varying indoor and outdoor temperatures Frequent hand washing and adherence to sanitation protocols
Work Schedule & Environment:
Shifts may include early mornings, evenings, weekends, holidays, and split shifts Work performed indoors and outdoors with exposure to cleaning chemicals and equipment Hazards may include slips, trips, lifting strain, and contact with unsanitary materials