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JFK Transportation

Monitor

Career Insights for Passenger Service Agent

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What they do

A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

$40,963 / year median in California

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Job Description

Monitor JFK Transportation - 4.2 Los Angeles, CA Job Details Part-time $20 - $21 an hour 2 hours ago Qualifications CPR Certification High school diploma or GED First Aid Certification First aid and CPR Full Job Description
JOB DESCRIPTION
SCHOOL
BUS MONITOR
The School Bus Monitor is responsible for assisting bus drivers in providing on-going and emergency support to students (both ambulatory and non-ambulatory) while riding, loading and unloading the school bus to ensure the safety of all passengers. Responsibilities include helping students on and off the bus, ensuring students are seated safely, managing student behavior, assisting with special needs accommodations, and communicating effectively with school staff and parents as needed. This position is a split shift and guarantees 5 hours of work a day, 2.5 in the morning and 2.5 in the afternoon.
MINIMUM REQUIREMENTS
High School Diploma or GED equivalent required. Must pass background check Pre-Employment Drug Test
CERTIFICATION/LICENCES
Once employed, must be able to be maintain CPR and First Aid certifications for adults and children.
EXPERIENCE 1
year minimum experience
ABILITIES
Follow written and oral instructions quickly and accurately Handle sensitive and confidential information Assist students with patience and understanding Ability to establish and maintain effective working relationships with school officials, parents, associates and students. Ability to stay calm and in control during emergency situations. Ability to assist students with disabilities or special needs and the capability to move and react quickly in emergencies Ability to interact positively and professionally with students, staff, and families Ability to manage student behavior calmly and effectively Able to carry/move 50 lbs in case of assisting in emergency evacuation SKILLS Excellent written and verbal communication skills with students and adults. Communicates clearly with drivers, students, parents, and school staff. Understand the proper use of child restrain systems used for transporting students with unique abilities. Patience and empathy, demonstrating understanding and patience with children of various ages and needs Good at keeping accurate records and reporting incidents Dependability and punctuality, being reliable and punctual in daily attendance and consistent in performing duties and responsibilities
KNOWLEDGE
First Aid and CPR certification, with knowledge of basic first aid procedures and current CPR certification Behavior management: managing and guiding student behavior and enforcing bus rules to maintain a safe environment Problem-solving skills: quickly assess and resolve issues as they arise and strong decision-making abilities under pressure Understanding how to monitor student behavior and ensuring safety protocols are followed Use of safety equipment on the bus Proficient on student safety equipment DUTIES Monitors students while on bus; maintains safety and order on the bus, ensures students wear seatbelts; provides Assists with the loading and unloading of students. Maintains cleanliness of bus by sweeping and removing all trash items from the bus interior. Performs post trip wipe-down of the interior of vehicle due to health or other emergency situations and concerns. Assists bus driver with routes, directions and while the vehicle is driving in reverse. Provides assistance during emergencies, evacuation planning and drills; provides knowledge and operates emergency window exits. Maintains confidentiality. Required to use any necessary electronic devices required by
JFK:
Bytecurve, ADP, and Samsera tablets etc. Performs other duties as assigned by an appropriate administrator or their representative.
PHYSICAL ABILITIES AND WORKING CONDITIONS
The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.