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Arlington Independent School District

2026-27 Bus Attendant

Career Insights for Passenger Service Agent

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What they do

A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

$32,335 / year median in Texas

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Job Description

PRIMARY PURPOSE
You are responsible for the student's well-being, safety, discipline, personal items and pick-up at assigned school and assigned drop-off in the afternoon.
QUALIFICATIONS
MINIMUM
EDUCATION/CERTIFICATION/ABILITIES
Pass annual physical examination District instructed safety and operational procedure training Ability to speak and understand English Ability to read, write and comprehend instructions
SPECIAL KNOWLEDGE AND SKILLS
Knowledge relating to operation of special equipment for handicapped students.
MAJOR RESPONSIBILITIES AND DUTIES
Attendants are to see that each student gets off the bus at his/her assigned school. Assist student in getting personal items from home to the school's campus and return on the P.M. run. Keep all students seated (assigned seats are recommended). Keep the inside of the bus swept and clean. The bus will be left clean after each run, regardless of which bus is used. Substitute buses will be treated as a regularly assigned bus. The attendant will assist day care students to the front door when dropping off and assist them from the front door to the bus when picking up in the morning. Students will not be let off the bus by themselves to go into centers. Seat belts or harnesses will be used on all students who are unable to sit in the seat safely by themselves Attendants are responsible for proper emergency procedures when dealing directly with the safety and care of passengers. Attendants are to use proper forms for student behavior problems. Attendants placed on a regular education bus will be responsible for student discipline and control. Be able to communicate in English on the radio and in person. All other duties as assigned by the director or designee.
EQUIPMENT USED
Wheel chair lifts, seat belts, wheel chair tie-downs, restraint belts, and car seats.
WORKING CONDITIONS
Attendant Physical Demands:
INFREQUENTLY OCCASIONALY ROUTINELY LIFT
Light (under 15 lbs) ___ ___ _X_ Moderate (15-44 lbs) ___ ___ _X_ Heavy (45 lbs or over) _X_ ___ ___
CARRY:
Light (under 15 lbs) ___ ___ _X_ Moderate (15-44 lbs) ___ ___ _X_ Heavy (45 lbs or over) _X_ ___ ___ Pushing ___ ___ _X_ Bending or stooping ___ ___ _X_ Reaching above shoulder ___ ___ _X_ Driving Equip - Vehicle ___ ___ ___ Working with Machinery ___ ___ _X_
CLIMBING
Ladders ___ ___ ____ Stairs ___ ___ _X_ Ramps ___ ___ _X_ Scaffolds ___ ___ ___ Walking ___ ___ _X_ Sitting ___ ___ _X_ N ote: In emergency situations the driver may need to lift or pull in excess of above listing.
Environment:
90% outside driving buses - 10% inside building
Brief Description of Job Duties:
Attendant on a school bus and secure passengers Normal work hours: 6:15 a.m. to 9:15 a.m. and 2:00 p.m. to 5:00 p.m. (6 hrs/day) 5 days/week. Duty Days 182 Pay Grade Auxiliary 2