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Wild Florida

Reservations Agent

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Job Description

  • Provide exceptional customer service to all guests, ensuring a positive experience
  • Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
  • Assist with check-in and check-out processes, including managing reservations and
  • Operate phone systems and handle incoming calls with proper phone etiquette
  • Collaborate with other departments to ensure guest needs are met and requests are fulfilled
  • Experience:
  • Previous experience in customer service or hospitality is preferred
  • Bilingual skills (English/Spanish) are highly desirable
  • Strong communication skills, both verbal and written
  • Excellent problem-solving abilities and the ability to remain calm under pressure
  • Attention to detail and the ability to multitask in a fast-paced environment
  • Flexibility to work various shifts, including evenings, weekends, and holidays
Pay:
$15.00
  • $15.
50 per hour
Benefits:
Employee discount Flexible schedule Free parking
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements