- Provide exceptional customer service to all guests, ensuring a positive experience
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with check-in and check-out processes, including managing reservations and
- Operate phone systems and handle incoming calls with proper phone etiquette
- Collaborate with other departments to ensure guest needs are met and requests are fulfilled
Experience:
- Previous experience in customer service or hospitality is preferred
- Bilingual skills (English/Spanish) are highly desirable
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and the ability to remain calm under pressure
- Attention to detail and the ability to multitask in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
Pay:
$15.00
50 per hour
Benefits:
Employee discount Flexible schedule Free parking
Work Location:
In person