Autistry Studios is seeking a manager of daily operations for its Ice Cream and Coffee Cafe. Our cafe has a wide selection of ice cream offerings, coffees, beverages, and selected foods. It has inside seating for 35 people in a comfortable space with a cool vibe, and outside seating for 10 people. This is a highly hands-on position for someone who enjoys creating an excellent customer experience, leading a team, and keeping a busy cafe running smoothly. What You'll Do Manage the Cafe's daily operations (approximately 80% front-of-house). Work as a peer with our Promotions Lead to grow and popularize the Cafe. Be a key member of the Cafe Oversight Team. Daily Operational ResponsibilitiesCreate an Excellent Experience Deliver high-quality products through smooth operations and consistently strong customer service. Create a welcoming, comfortable experience that encourages people to enjoy the cafe, stay & return. Lead the Team Foster a positive, supportive, and collaborative team environment. Manage shift leads, an assistant manager, scoopers and baristas Support the team behind the counter when needed. Develop employee strengths and abilities. Control Inventory & Supplies Implement inventory control and maintain sufficient inventory levels. Ensure product and supply levels are monitored and replenished through timely ordering. Food Safety, Processes & Compliance Maintain food-safety, sanitation, storage, and temperature-control standards. Identify when new processes or changes to existing processes are required. Conduct team training and monitor ongoing compliance. Implement Cash Controls Oversee opening, closing, cash-handling, and POS procedures. Review cash reconciliations and resolve cash and transaction exceptions. Ensure Reliable Equipment & Facilities Recommend ways to improve equipment efficiency and reliability, including replacements or new purchases. Implement and monitor a rigorous equipment maintenance program. Periodic & Seasonal Responsibilities Plan for seasonal changes affecting staffing, sales volumes, product mix, special events, and promotions. Monitor product gross margins and recommend to the Café Oversight Team cost or pricing changes needed to achieve margin targets. Monitor product sales and recommend to the Café Oversight Team the retirement of low-volume or low-contribution products. Conceive new product offerings and recommend them to the Café Oversight Team; if approved, conduct controlled customer tastings or trials. What We're Looking For 2+ years of experience managing a successful ice cream shop, cafe, coffee shop, or similar operation; OR A culinary-school degree or certificate in restaurant management, and 2+ years of customer-facing experience. Experience leading and developing a customer-facing team. Experience with inventory management, cash controls, food-safety practices, and operating procedures. Experience influencing sales and profitability, with measurable and verifiable outcomes. Understanding of product pricing, margins, and contribution. Familiarity with Square and QuickBooks reports. Ability to work alongside the team when needed. Ability to solve operational problems with a steady hand.