Who we are: https://www.muisupperclub.com/ Check out our website! More than a restaurant, MUI is a place where craftsmanship, hospitality, and continuous learning come together. We are dedicated to creating memorable dining experiences that celebrate seasonality, authenticity, and the beauty found in subtlety. Our team shares a passion for excellence, mutual respect, and the pursuit of mastery in their craft. If you are passionate about Japanese cuisine, committed to delivering extraordinary experiences, and eager to grow alongside a team that values artistry and purpose, we invite you to join us in bringing the spirit of MUI to life.

Key Qualifications:

Lead and support daily front-of-house operations to ensure seamless, efficient, and elevated service Provide exceptional hospitality and create a welcoming, refined experience for every guest Monitor food and beverage service, ensuring quality, consistency, presentation, and adherence to restaurant standards Proactively identify and resolve guest concerns with professionalism, discretion, and sound judgment Build strong relationships with guests and anticipate their needs to deliver personalized service Lead, coach, and support team members while fostering a positive, respectful, and team-oriented work environment Communicate clearly and effectively with team members, leadership, kitchen staff, and other departments Ensure staff consistently follow service standards, restaurant procedures, and company policies Monitor service flow and make adjustments as needed to maintain efficiency and guest satisfaction Oversee opening, closing, side work, station setup, and breakdown procedures Ensure workstations and dining areas remain clean, organized, fully stocked, and presentation-ready throughout service Monitor inventory and assist with stocking and operational needs as necessary Maintain awareness of food safety, sanitation, and workplace safety standards and address issues promptly Assist with training and onboarding new team members while reinforcing service expectations and restaurant standards Lead by example with a positive attitude, strong work ethic, professionalism, and attention to detail Support management with scheduling, shift organization, staff communication, and other operational responsibilities as needed Maintain a polished professional appearance and uphold the restaurant's standards for grooming and uniform presentation Move quickly and efficiently throughout service while remaining composed, attentive, and professional Work collaboratively with leadership to identify opportunities to improve service, operations, and overall guest satisfaction

Requirements:

Previous management or leadership experience in a high-end, fine-dining, upscale, or high-volume restaurant environment preferred Excellent communication and interpersonal skills, with the ability to engage guests and lead a diverse team effectively Strong understanding of elevated hospitality and a genuine passion for creating exceptional guest experiences Strong problem-solving, decision-making, multitasking, organizational, and time-management skills Exceptional attention to detail and commitment to maintaining high service standards Ability to recognize and address safety, sanitation, and operational concerns Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays Ability to stand and walk for extended periods throughout a shift Ability to bend, stoop, reach, and perform other physical tasks required to support restaurant operations Friendly, polished, and professional demeanor with a genuine desire to provide outstanding hospitality Strong team-oriented mindset with a willingness to assist wherever needed Ability to follow direction from leadership while also taking initiative and exercising sound judgment