Shift Manager - Franchise Denny's - 3.4 Taylor, MI Job Details Full-time 1 day ago Qualifications Customer communication Full Job Description A Dennys Shift Manager ensures smooth restaurant operations, high guest satisfaction, and team productivity during their shift when managers are not present. Responsibilities include supervising staff (520 members), managing food safety/quality, handling cash, inventory control, and addressing customer needs. The role requires strong leadership, communication, and multitasking skills to maintain brand standards.

Key Responsibilities:

Operational Leadership:

Directs daily restaurant operations to ensure efficiency.

Team Supervision:

Assigns tasks, motivates team members, and ensures compliance with company policies and safety procedures.

Guest Experience:

Addresses customer feedback and resolves complaints immediately to ensure satisfaction.

Administrative Duties:

Manages labor hours, inventory, and cash control (e.g., drawer counts, safe deposits).

Training & Safety:

Assists with training new employees and monitors compliance with food safety and cleanliness standards.

Requirements:

Ability to stand for long periods, work in close quarters, and lift up to 2550lbs. Strong communication and problem-solving skills. Flexibility to work varied hours, including nights and weekends. Previous restaurant experience is typically required.

Physical Requirements & Duties:

Mobility & Stamina:

Continuous standing and walking (often 85-95% of the shift).

Lifting/Carrying:

Frequent lifting, pushing, and pulling of items weighing 20-50 lbs

Body Mechanics:

Frequent bending, kneeling, stooping, crouching, and reaching.

Manual Dexterity:

High dexterity to operate kitchen equipment, point-of-sale systems, and handle tools.

Sensory Requirements:

Excellent vision (close, distance, color, depth) for safety and guest service, and hearing/speaking to communicate effectively.

Environmental Exposure:

Ability to work in varied temperatures (hot kitchens, walk-in coolers) and loud environments.

Brand:

Denny's Address:

20565 Eureka Rd Taylor, MI - 48180

Property Description:

Taylor MI 7979

Property Number:

7979