Job Description:

Assistant Manager Formulated:

05.01.2024

Department:

Restaurant Reviewed by

Area Manager:

J. Carrillo 5.2.2024

Reports To:

Manager/Area Manager Approved by

CEO:

P. Gonzalez 5.2.2024 EMPLOYEE'S

FULL NAME

________________________

FLSA STATUS

☐ Exempt ☒ Non-Exempt

POSITION SUMMARY

At Siempre Natural, our Assistant Managers are the culinary co-captains! As an Assistant Manager you lead by exemplifying teamwork, our values, and are central in achieving our mission. The Assistant Manager is truly a team player by working closely with both the manager and the team. They are responsible for overseeing daily operations, managing, training staff, and maintaining high standards of quality and cleanliness. The Assistant Manager will also assist in creating schedules, monitoring inventory, and ensuring compliance with health and safety regulations all while providing next level customer and employee experiences. Key responsibilities include, but are not limited to, the following:

POSITION RESPONSIBILITIES

Assist in managing and coordinating the day-to-day operations of the restaurant. Supervise and train staff members, including providing ongoing feedback and coaching. Ensure compliance with company policies, procedures, and food safety standards. Maintain a high level of customer satisfaction by resolving customer complaints and inquiries. Monitor inventory levels and place orders as needed to ensure optimal stock levels. Assist in developing and implementing strategies to increase sales and drive profitability. Conduct regular inspections to ensure cleanliness and maintenance of the restaurant. Assist team members in the set-up, preparation, and serving of menu items as needed. Afterall, you are the master expeditor. Set up, label, stock, and transfer all necessary supplies and ingredients in their proper place and ensure they are easily accessible. Maintain sanitation and cleanliness standards in the kitchen/work area, e.g. wash trays and cooking equipment, clean floors, sanitize countertops, sanitize cutting boards, and maintain all areas to health code standards. Maintain a clean and organized restaurant by making sure all waste is removed and the surfaces are sanitized at the end of the work shift and/or day. Comply with food sanitation guidelines and safety rules. Collaborate with the manager and team to ensure the best guest and employee experience. Follow all safety and sanitation procedures to a tee. Assist in developing new menu item ideas. While your role has defined responsibilities, you'll assist across departments when needed to support team success. Flexibility and collaboration keep our team thriving. 1 | P a g e HR Suite Solutions 090125

Job Description:

Assistant Manager Formulated:

05.01.2024

Department:

Restaurant Reviewed by

Area Manager:

J. Carrillo 5.2.2024

Reports To:

Manager/Area Manager Approved by

CEO:

P. Gonzalez 5.2.2024 Perform other duties as assigned by management.

POSITION EDUCATION/ QUALIFICATIONS

High school diploma or equivalent.

Bilingual:

English/Spanish preferred but not required. Ability to stand for long periods and lift heavy objects. Ability to work in a fast-paced environment and work well under pressure. Strong attention to detail and ability to follow instructions/recipe accurately. Strong organizational and time management skills. Working knowledge of Microsoft Office (Word & Excel). Must obtain and maintain a Texas Food Handler Certification within 30 days of hire or present an active certification as approved by the Texas Department of State Health Services (DSHS). Must obtain and maintain a Certified Food Manager Program Certification (CFM) as approved by the Texas Department of State Health Services (DSHS). Must be able to pass in-house training. Ability to work a flexible schedule including weekends, evenings, and holidays.

JOB KNOWLEDGE/EXPERIENCE

Previous experience in a fast-food or quick-service restaurant, preferably in a supervisor or above role. Proven leadership skills and ability to effectively supervise and motivate a team. Customer service experience with a focus on delivering exceptional experiences to customers and resolving inquiries/conflict/complaints. Knowledge and understanding of food safety and sanitation regulations. Knowledge of restaurant management software and POS systems is a plus. Good communication and teamwork skills. The ability to multi-task based on customer flow and seasonal demands is required.

LINES OF RESPONSIBILITIES

(Chain-of-command) 1. Manager → 2. Area Manager → 3.

CEO CUSTOMER SERVICE

Provide excellent service to all Siempre Natural's customers. 2 | P a g e HR Suite Solutions 090125

Job Description:

Assistant Manager Formulated:

05.01.2024

Department:

Restaurant Reviewed by

Area Manager:

J. Carrillo 5.2.2024

Reports To:

Manager/Area Manager Approved by

CEO:

P. Gonzalez 5.2.2024 AMERICANS

WITH DISABILITIES ACT

(ADA): A. The following table provides physical requirements that will be associated with, but not limited to, this position: Light/moderate lifting up to 50 lbs. from the floor to waist height. Yes Kneeling Must be able to assist other employees with lifting more than 50 lbs. Yes Walking Yes Yes Light/moderate carrying up to 50 lbs. Yes Standing for long periods of up to 8-10 hours or longer Straight pulling Yes Sitting Yes Pulling hand over hand Yes Yes Pushing Repeated bending Yes Yes Stooping/Bending Reaching above shoulder Yes Yes Climbing Stairs Simple grasping No Yes Climbing Ladders Dual simultaneous grasping Yes Yes Depth Perceptions needed Ability to see Yes Yes Identify Colors Operating restaurant equipment Yes Yes Twisting Operating mechanical equipment Yes Yes Crawling Ability to read and write No Yes Ability to Count Ability to hear verbal communication without aid Yes Yes Operating Personal Vehicle No Ability to comprehend written/verbal communication Yes B.

Working Conditions:

The individual spends over 95% of his/her time in a combined working environment between an air-conditioned, cold, and heated area depending on their workstation with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. I have read and reviewed my job description with my supervisor or designee, and I understand the job I am expected to perform.

Employee Signature:

________________________________

Date:

____________________ 3 | P a g e HR Suite Solutions 090125

Pay:

$12.00 - $14.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person