Job Overview We are seeking an energetic and motivated Management and Shift Leader to join our dynamic hospitality team. In this pivotal role, you will oversee daily restaurant operations, lead and inspire staff, ensure exceptional customer service, and maintain high standards of food safety and quality. Your leadership will drive operational excellence, foster a positive team environment, and deliver memorable experiences for our guests. This position offers an exciting opportunity for a proactive individual with strong management skills and a passion for the food industry to make a significant impact in a fast-paced setting. Responsibilities Lead daily shift operations, ensuring smooth service flow and adherence to company standards Supervise and motivate team members, providing coaching, training, and development to enhance performance Oversee food preparation, ensuring quality, presentation, and safety standards are met consistently Manage inventory control, including ordering supplies, stock rotation, and minimizing waste Operate POS systems such as Aloha POS and Micros POS for accurate cash handling and transaction processing Enforce food safety protocols and maintain compliance with health regulations Assist with hiring, interviewing, onboarding new staff, and conducting performance evaluations Monitor labor costs, profit margins, and perform basic financial analysis such as profit & loss review Coordinate with kitchen management to ensure efficient food production and timely service Handle customer inquiries or complaints promptly to ensure high satisfaction levels Support team training initiatives to uphold hospitality excellence and operational standards Experience Proven management experience in quick service or fast food restaurants with a focus on team leadership Extensive background in food preparation, cooking, and food handling within casual dining or fine dining environments Familiarity with POS systems including Aloha POS and Micros POS for sales transactions and cash handling Experience supervising staff, conducting training sessions, and managing restaurant operations effectively Knowledge of inventory control practices, food safety management, and hospitality management principles Demonstrated ability to analyze profit & loss statements and manage budgets effectively Strong communication skills suitable for managerial roles involving team coordination and customer service excellence Prior experience in catering, banquet services or bar operations is a plus but not required Join us as a Management & Shift Leader to lead with energy, inspire your team, deliver outstanding guest experiences, and grow your career in the vibrant food industry!

Pay:

$17.00 - $22.00 per hour

Benefits:

Employee discount Paid training

Work Location:

In person