Restaurant Sr. Shift Lead (FOH)

• Santa Ana Chicken Maison
• 4.1 Santa Ana, CA Job Details Full-time $18.50
• $25.00 an hour 1 day ago Benefits Paid training Health insurance Employee discount Flexible schedule Qualifications Spanish Team leadership Restaurant management Shift management English High school diploma or GED Supervising experience Hospitality industry experience Packaging Organizational skills Restaurant experience Full Job Description Senior Shift Lead Chicken Maison

• Santa Ana, CA Pay:

  $18.50
• 25.

00 per hour, plus tips

Position Type:

Hourly, non-exempt Chicken Maison is hiring an experienced Senior Shift Lead for our high-volume Santa Ana location. This is a hands-on leadership role for someone who works well under pressure, keeps the team focused, and knows how to deliver excellent food and guest service in a fast-paced restaurant. The right candidate will lead from the floor, support daily operations, coach team members, and help maintain Chicken Maison's standards for hospitality, food quality, cleanliness, safety, and efficiency. What You'll Do Lead assigned shifts and keep restaurant operations organized and running smoothly Direct and support front-of-house and back-of-house team members Provide friendly, accurate, and efficient guest service Assign workstations and adjust team coverage based on business volume Coach employees and provide clear, respectful direction Help train new and existing team members on restaurant procedures and service standards Monitor food quality, ticket times, order accuracy, and presentation Follow and enforce food safety, sanitation, cash-handling, attendance, and workplace policies Complete opening, closing, cash-control, and shift-change procedures Respond professionally to guest concerns and resolve routine service issues Communicate staffing, maintenance, employee, and operational concerns to management Work alongside the team during rush periods, including taking orders, preparing food, packaging orders, cleaning, and restocking Support inventory counts, product rotation, and waste-control practices Help create a positive, respectful, and accountable workplace What We're Looking For Previous restaurant leadership, shift lead, or supervisory experience Experience working in a high-volume, fast-paced restaurant strongly preferred Strong communication, organization, and problem-solving skills Ability to remain calm, focused, and professional during busy periods Willingness to lead by example and work in any area of the restaurant when needed Dependable attendance and punctuality Ability to work a flexible schedule, including evenings, weekends, and holidays as required Current California Food Handler Card or ability to obtain one within the required timeframe Bilingual English and Spanish skills are a plus Compensation Base wage: $18.50

• 25.

00 per hour Tips earned in addition to base pay Final starting rate will be based on relevant restaurant experience, leadership background, qualifications, and operational needs Tip amounts may vary and are not guaranteed Physical Requirements This position regularly requires standing and walking for extended periods, bending, reaching, working around hot cooking equipment, and lifting or carrying restaurant supplies. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Why Join Chicken Maison? Chicken Maison is a family-owned restaurant company known for fresh Mediterranean food, warm hospitality, and a strong team environment. This is a great opportunity for an experienced restaurant leader who enjoys being active, developing employees, and helping a busy restaurant succeed. Apply today to join the Chicken Maison Santa Ana team. Chicken Maison is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law. Reasonable accommodations are available for qualified applicants and employees with disabilities.

Job Type:

Full-time Pay:

$18.50

• $25.

00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid training

Education:

High school or equivalent (Required)

Experience:

Restaurant:

2 years (Required) Restaurant management: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person