RESTAURANT SUPERVISOR

Sheraton Galleria - 3.9 Metairie, LA Job Details Full-time $18 an hour 18 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Hotel cost control Food quality maintenance Staff supervision Table setting Hotel regulations compliance Hotel policy compliance Maintaining an organized workspace Quality assurance experience within food and beverage industry Coaching Menu item upselling Labor cost analysis Hotel and accommodations guest special request handling Shift management Mid-level High school diploma or GED Kitchen cost control Food supply stocking Food and beverage industry expertise Hotel staff training 1 year Hotel and accommodations guest complaints handling Clean workspace maintenance Quality control experience within food and beverage industry Restaurant cost management Managing food service teams Hotel restaurant experience Full Job Description The Sheraton Galleria, located at 4 Galleria Blvd, is now hiring for a PM Restaurant Supervisor. The Restaurant Supervisor is responsible for overseeing the service in the Food and Beverage Outlets. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs. ___________________________________________

Education & Experience:

High school diploma or equivalent and/or experience in a hotel or a related field preferred. At least one year of progressive experience in a hotel or a related field required. Previous supervisory responsibility preferred. ____________________________________________________________________________________________

Physical Requirements:

Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. ____________________________________________________________________________________________

Essential:

Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Ensure work areas are properly stocked and prepare requisitions as needed. Ensure work areas are neat and clean. Check that trays and tables are set to standards. Ensure quality control of all menus with regards to cleanliness and appearance. Assist in the outlets when necessary. Ensure that tables are cleared promptly. Ensure proper settlement of checks. Ensure orders are delivered on time. Ensure food quality. Ensure communication with oncoming shift. Handling guest complaints or special requests, communicate to management when necessary. Be capable of training and performing all duties required of all food and beverage outlet employees. Hold pre-meal meetings daily to monitor service and promote up selling. ____________________________________________________________________________________________

Benefits:

Vacation Sick leave Personal day Paid holidays 401k+match Medical/dental/vision Employer paid life and LTD Supplemental Life STD Accident coverage Critical Illness Hospital indemnity Discounted Room Program