Shift Leader - Car Wash WhiteWater Express Car Wash - 3.4 Flower Mound, TX Job Details Full-time $15 an hour 6 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Chemical handling safety procedures Customer communication Teamwork Interpersonal skills Outdoor work experience Safety regulations Shift management Team development Attention to detail Industrial chemical handling Chemical safety protocols Full Job Description Shift Leader At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. Position Overview The Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting. Key Responsibilities Foster a team-oriented environment where every employee feels empowered to take initiative and lead. Cultivate a positive, customer-focused workplace by supporting team growth and leadership development. Address and resolve concerns, including incident reporting, to ensure a seamless experience. Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency. Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training. Provide customers with information on wash products, packages, wash books, and membership plans. Assist customers with membership account updates and issue resolution. Oversee store opening and closing procedures, ensuring all tasks are completed correctly. Learn car wash chemistry, product interactions, and their impact on wash quality. Identify and resolve wash quality issues caused by chemical imbalances or other factors. Communicate areas of improvement for the location, team, and company to management. Administer customer feedback surveys during each shift to maintain high-quality service standards. Qualifications Strong team player with leadership abilities to guide and support colleagues. Comfortable working outdoors in all weather conditions, including evenings and weekends. Physically capable of lifting up to 50 pounds and standing or moving for extended periods. Detail-oriented with a focus on delivering high-quality service and maintaining safety standards. Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success. Adherence to all safety protocols, including proper handling of chemicals per safety guidelines. Must successfully pass a background check. Benefits Competitive Compensation in Base and Bonus Potential Comprehensive Health Benefits (Medical, Dental & Vision) Paid Time Off in addition to Company Paid Holidays 401(k) Retirement Plan with Company Match Company-Paid Life Insurance Pathways to Advancement Free Weekly Car Washes Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!
Job Type:
Full-time Pay:
$15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Are you 18 years old or older? (Applicants must be 18 years old or older for this position due to safety regulations related to working with and/or around heavy machinery.) Have you previously been employed at WhiteWater Express? This role involves lifting up to 50 pounds, standing for extended periods, and working around heavy machinery and potentially hazardous equipment. It is essential to maintain full awareness to prevent slips, falls, or injuries. Are you able to meet these physical requirements, with or without reasonable accommodation? Have you ever been convicted of, or pleaded guilty or no contest to, a felony or misdemeanor? Please exclude any convictions that have been sealed, expunged, or otherwise legally eradicated. A conviction does not automatically disqualify you from employment; each case is reviewed in relation to the responsibilities of the role. Ability to