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ResourceMFG

Experience Center Tour Guide

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Job Description

Schedule tour reservations via phone and online registration system Support public tours by driving an electric tram and narrating up to three to four tours daily, four to five days a week—some evenings and/or Saturdays with advanced notice Complete required safety training to drive and work in plant areas—renew training annually Aid in the loading and unloading tour guests Prepare and clean PPE (personal protective equipment) after each tour Give presentations in front of large, diverse groups of people Prepare, update and fact-check tour materials Perform phone and email outreach to cultivate and expand tour guest base Record and report any unusual incidents or violation of safety guidelines Valid Driver License