A Travel or Tour Guide leads tours for groups of visitors or tourists. Leads tours of museums or famous or historic sites, and provides visitors with details and anecdotes about the history and significance of buildings, artwork or collections. Travels with a group of tourists, plans site visits and daily itineraries, interprets languages, and shares specialized knowledge about a country or city with the group.
Park Guest Services Lead Utah Olympic Park | Park City, UT | Full-Time At the Utah Olympic Park in Park City, UT, no two days look the same, and that's the point. As our Park Guest Services Lead, you'll be the first face athletes, coaches, and visitors see, leading tours through a facility that helped launch Olympic careers, and keeping guest services running like clockwork. If you like variety, enjoy people, and want a front-row seat to winter sports, keep reading.
Schedule, Pay & Benefits Schedule :
Sunday-Wednesday, 40 hours/week. The Park runs year-round with special events and holiday traffic, so some flexibility beyond the standard schedule may come up.
Pay :
$21-$26,
DOE Benefits & Perks :
Medical, Dental, and Vision coverage HSA and 403(b) with employer matching Free friends & family vouchers for tubing, bobsled, and other venue experiences Discounts on retail, concessions, and sport programs Why This Role Few jobs let you introduce guests to a piece of winter sports history while watching developing athletes chase their goals. Your team trusts you to problem-solve as the day shifts: cash handling one hour, guided tours the next. The work is never routine. You might help someone see snow for the first time or watch an athlete register for their next competition, and your leadership shapes every visitor's first impression of the Park.
Job Requirements Must-Haves:
Customer service experience Cash handling experience Minimum age 21 Comfortable working indoors and outdoors in Utah's mountain weather, and staying active throughout the day
Nice-to-Haves:
Experience leading or coordinating a small team's daily duties Retail, inventory, or nightly deposit experience Background or education in hospitality Comfort with POS systems and Microsoft Office Day in the Life Your day starts at the
Guest Services Desk:
opening procedures, the facility schedule, any policy or event updates. Then things move fast. Lead a tour for a family seeing the Park for the first time, process a sport program registration, troubleshoot the POS during a rush, or step in as Manager on Duty. You'll handle cash drawers and deposits, restock retail, answer questions on upcoming events, and jump in wherever the team needs you: parking, ticket sales, the museum. By day's end, you've been a tour guide, a problem-solver, and a mentor to newer staff. About You at Utah Olympic Park You thrive when the day doesn't go as planned. You bring Excellence to every guest interaction, family on vacation or athlete at competition. You show Grit when things get busy, juggling the desk, phones, and a tour group at once. You value Collaboration, stepping in for teammates and training new hires. And you feel the Community and Impact behind your work, knowing it supports the athletes and programs carrying forward Utah's Olympic legacy. Ready to lead a team where every day looks a little different? Bring your customer service instincts and flexibility, and we'll bring the Olympic-sized experience. Apply today through this job posting or visit our careers page: https://utaholympiclegacy.org/careers/
Pay:
$21.00 - $26.00 per hour Application Question(s): This schedule may occasionally require evening, weekend, or holiday availability beyond the standard Sunday-Wednesday shift. Are you ok with that? (Yes/No) Tell us about a time you had to learn something new quickly and then explain or teach it to someone else (e.g., leading a tour, training a new hire). What interested you in applying for this position? Describe a time you had to take care of an upset guest. What did you do, and what was the outcome? This role requires cash handling and following strict deposit procedures. How much experience do you have with cash management or POS systems?
