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WC
Wong's Chinese Restaurant
Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Scorecard
Based on Massachusetts data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$37,260 / year median in Massachusetts
+14% projected growth
Job Description
Server Wong's Chinese Restaurant - 4.3 Grafton, MA Job Details Part-time | Full-time From $15 an hour 8 hours ago Benefits Employee discount Qualifications Teamwork Food service customer order management Client services experience within hospitality industry Attention to detail Time management Full Job Description Job Overview We are seeking an energetic and attentive Server to join our vibrant food service team. As a Server, you will be the face of our establishment, delivering exceptional guest experiences through friendly service, expert knowledge of our menu, and efficient handling of orders. Your enthusiasm and professionalism will help create memorable dining moments for our guests, ensuring they feel welcomed, valued, and satisfied from the moment they arrive until their departure. This role offers an exciting opportunity to work in a lively environment where hospitality and teamwork are at the forefront. Responsibilities Greet guests warmly upon arrival and provide attentive, personalized service throughout their visit Take accurate food and beverage orders using POS systems. Upsell menu items and specials to enhance guest experience and increase sales opportunities Serve food and drinks promptly while maintaining high standards of presentation and quality Manage guest relations by addressing questions, resolving concerns, and ensuring overall satisfaction Handle cash transactions accurately, including cash handling and cashiering duties, while adhering to sanitation and food safety standards Serve food efficiently to guests, bus tables promptly, and maintain cleanliness in dining areas to support smooth operations. Skills Proficiency with POS systems (will be taught) for order processing and payment handling Excellent time management skills to prioritize tasks efficiently during busy hours Proven ability in sales techniques including up selling to maximize revenue Knowledge of food safety regulations, sanitation practices, and proper food handling procedures Exceptional customer service skills with a focus on guest relations and hospitality excellence Background in serving in restaurants with high-volume service environments is advantageous Join us to be part of a dynamic team dedicated to delivering outstanding hospitality experiences. Your enthusiasm, attention to detail, and commitment to excellent service will help create memorable moments for every guest who walks through our doors.