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TJ
Toyama Japanese Restaurant
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on North Carolina data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$32,331 / year median in North Carolina
+14% projected growth
Job Description
Join our vibrant team as a Server, where your energy and hospitality skills will create memorable dining experiences for our guests. In this role, you will be the friendly face that welcomes guests, takes orders, and ensures their satisfaction from start to finish. Your enthusiasm and attention to detail will help foster a lively, welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to showcase your food industry expertise while working in a dynamic environment that values exceptional customer service and teamwork. Greet guests warmly and provide attentive, personalized service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff Upsell menu items and specials to enhance guest experience and increase sales Serve food and drinks efficiently while maintaining high standards of presentation and sanitation Manage guest relations by addressing questions, resolving concerns, and ensuring overall satisfaction Handle cash transactions accurately, including cash handling and cashiering duties, while maintaining POS system integrity Assist with food handling, sanitation, bussing tables, and supporting kitchen staff as needed to ensure smooth operations Proven experience in food service or restaurant environments, with fine dining or nightclub experience preferred Strong knowledge of POS systems such as Aloha POS and Micros POS; familiarity with OpenTable is a plus Excellent customer service skills with a friendly, energetic attitude Ability to manage time effectively in a fast-paced setting while multitasking seamlessly Knowledge of food safety standards, sanitation practices, and proper food handling procedures Basic math skills for cash handling and order calculations Experience in serving, bussing, host/hostess duties, or food preparation is highly desirable Demonstrated ability to upsell menu items and enhance guest experiences through excellent communication and sales skills Join us if you're passionate about hospitality, eager to develop your food industry skills, and ready to deliver exceptional guest experiences in a lively environment. We're committed to supporting your growth while providing a fun and energetic workplace where your contributions truly shine!