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FF
Fairfield Falafel House
Host/Server
Entry-Level JobVerifiedNo experience needed
Career Insights for Waiter / Waitress
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Based on New Jersey data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$36,005 / year median in New Jersey
+10% projected growth
Job Description
```Duties```
- Greet and seat guests in a friendly and welcoming manner
- Provide excellent customer service by taking food and drink orders accurately and efficiently
- Upsell menu items and promote daily specials to enhance the guest experience
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Maintain a clean and organized work area, including sanitizing tables, chairs, and menus
- Handle guest inquiries, concerns, and complaints in a professional manner
- Process payments and provide accurate change to guests
- Assist with opening and closing duties as assigned ```Requirements```
- Previous experience working in a restaurant or similar hospitality setting is preferred
- Strong knowledge of restaurant operations, including food and beverage service procedures
- Ability to upsell menu items and promote daily specials effectively
- Basic math skills for accurately processing payments and providing change
- Excellent customer service and communication skills to interact with guests in a friendly and professional manner
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong time management skills to ensure efficient service and minimize wait times for guests Please note that this job description is not exhaustive, and additional duties may be assigned as needed.