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the Brae Loch Inn

Server

Career Insights for Waiter / Waitress

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,786 / year median in New York

+17% projected growth

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Job Description

Job Overview We are seeking an energetic and attentive Server to join our dynamic restaurant team! As a vital part of our hospitality experience, you will deliver exceptional guest service, ensuring every visitor feels welcomed and valued. Your role will involve taking orders, serving food and beverages, and creating a memorable dining experience for our guests. The ideal candidate is passionate about food, beverage service, and providing top-notch customer care while working efficiently in a fast-paced environment. This paid position offers opportunities to develop your skills in food and beverage operations, sales, and guest relations. Duties Greet guests warmly and provide attentive, friendly service throughout their dining experience Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS Serve food and drinks promptly, including cocktails, spirits, wine, and non-alcoholic beverages Process sales transactions efficiently while handling cash, credit cards, and digital payments securely Upsell menu items and specials to enhance guest satisfaction and increase sales Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and assisting in food handling Support food preparation and kitchen staff as needed to ensure smooth service flow Utilize reservation management tools like OpenTable to manage guest seating efficiently Demonstrate knowledge of food safety protocols, alcohol service regulations, and sanitation practices Skills Proven experience in food service or restaurant environments with fine dining experience preferred Strong knowledge of POS systems including Aloha POS, Micros POS, and other digital ordering platforms like OpenTable Excellent customer service skills with the ability to engage guests positively and handle diverse situations gracefully Effective time management skills to prioritize tasks during busy periods Ability to upsell menu items confidently while maintaining a genuine approach Basic math skills for processing payments accurately and managing sales transactions Knowledge of wine, spirits, cocktail recipes, and beverage service techniques Experience with food handling, sanitation standards, and safe alcohol service practices Strong communication skills to coordinate with kitchen staff and team members seamlessly Join us to be part of a vibrant team dedicated to delivering exceptional dining experiences! We value energetic individuals who thrive in hospitality environments where guest satisfaction is at the heart of everything we do. This position offers a rewarding opportunity to grow your skills in a lively setting while making lasting impressions on our guests.
Pay:
From $16.50 per hour
Work Location:
In person