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Server Assistant Heirloom Room Restaurant & Bar
Career Insights for Waiter / Waitress
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Scorecard
Based on Tennessee data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$30,173 / year median in Tennessee
+12% projected growth
Job Description
AATMOS is hiring a Server Assistant Heirloom Room Restaurant & Bar in Gatlinburg, TN. This is a full-time position. The Heirloom Room is Rocky Waters Motor Inn's signature fine dining experience, rooted in the rich culinary traditions of Appalachia. As a Server Assistant, you are a vital part of the front of house team supporting servers in delivering seamless, high-quality service by keeping tables clean and reset, maintaining service areas, and ensuring the dining room is always stocked and guest-ready. This is a great entry point into fine dining hospitality for someone who is a reliable team player and takes pride in contributing to an exceptional guest experience. What You'll Do Guest Experience & Service Support Assist servers in delivering efficient, courteous, and high-quality food and beverage service to guestsRespond promptly and professionally to guest inquiries or needs as they ariseMaintain a positive, calm, and diplomatic demeanor in all guest and team member interactions Operations & Standards Clear, clean, and reset tables promptly between and during guest serviceSanitize countertops, tables, chairs, and service areas throughout each shiftClean and organize glassware, utensils, and bar equipmentPrepare bar and service equipment to be ready for the next shiftStock all wares and equipment needed for serviceDispose of empty cans and glass bottles in the appropriate containersConduct food and beverage inventory per AATMOS standardsFollow all AATMOS standard operating procedures and service standards