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McGillicuddys on the green

Server

Career Insights for Waiter / Waitress

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Based on Vermont data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$35,015 / year median in Vermont

+11% projected growth

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Job Description

Overview Join our dynamic team as a Server and become the heart of an energetic, hospitality-driven environment! In this role, you will deliver exceptional guest experiences by providing attentive service, expertly handling food and beverage orders, and creating a welcoming atmosphere. Your enthusiasm and professionalism will ensure every guest leaves satisfied and eager to return. This position offers a vibrant work environment where your skills in customer service, sales, and food industry knowledge will shine. All roles are paid positions, emphasizing our commitment to valuing every team member. Responsibilities Greet guests warmly and guide them to their tables with a friendly, professional demeanor Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff and baristas Serve food and drinks promptly while maintaining high standards of presentation and cleanliness Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest experience and increase sales Process cash and credit card transactions efficiently, ensuring accuracy in sales transactions processing Maintain knowledge of wine pairings, cocktail recipes, and food safety standards to provide expert recommendations Assist with food handling, sanitation, bussing tables, and supporting kitchen staff as needed to ensure smooth operations Qualifications Proven experience in food service or restaurant environments, including fine dining or casual dining settings Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable is a plus Strong customer service skills with the ability to build rapport and handle guest relations professionally Excellent time management skills to manage multiple tables efficiently during busy periods Knowledge of beverage service including spirits, wine knowledge, drink service techniques, and cocktail experience Ability to process cash transactions accurately while maintaining attention to detail in sales transaction processing Basic math skills for handling bills, tips, and change confidently Food safety certification or knowledge of sanitation standards preferred; culinary or kitchen experience is a plus Previous experience in hospitality roles such as host/hostess or bussing is advantageous Join us if you're passionate about delivering memorable dining experiences! Bring your energy, enthusiasm, and expertise to create a lively atmosphere where guests feel valued from the moment they walk through the door. We're excited to welcome motivated individuals ready to thrive in a fast-paced, rewarding environment!
Pay:
From $7.21 per hour
Benefits:
Employee discount
Work Location:
In person