Job Summary:

As a Server, you will play a crucial role in providing exceptional dining experiences to our guests by delivering impeccable service in an elegant and refined setting. The ideal candidate will have a passion for hospitality, attention to detail, and a genuine desire to create memorable moments for our guests.

Responsibilities:

Greet guests warmly and escort them to their tables with grace and courtesy. Present menus and provide detailed descriptions of dishes, specials, and beverages, offering recommendations as needed. Take accurate food and beverage orders, ensuring clarity and attention to dietary preferences or restrictions. Deliver orders promptly and accurately, using proper service techniques and etiquette. Anticipate guests' needs and respond promptly to requests with a sense of urgency and attentiveness. Maintain a thorough knowledge of menu items, including ingredients, preparation methods, and sourcing. Up-sell menu items, specials, and beverages to enhance the dining experience and increase revenue. Ensure proper table setup and presentation, including flatware, glassware, and linens, adhering to established standards. Collaborate with kitchen and bar staff to ensure smooth service and timely delivery of orders. Handle guest inquiries, concerns, and feedback professionally and tactfully, resolving issues to the satisfaction of guests and management. Process payments accurately and efficiently, handling cash and electronic transactions with integrity and confidentiality. Assist with opening and closing duties, including setup, breakdown, and cleaning of dining areas, as well as side work. Adhere to all safety, sanitation, and hygiene procedures, maintaining a clean and organized work environment. Uphold The Black Cypress' brand standards and service philosophy, embodying professionalism, hospitality, and excellence in every interaction.

Qualifications:

Previous experience as a server in a fine dining or upscale restaurant preferred. Extensive knowledge of fine dining service techniques, including wine service and tableside presentations. Strong communication skills, with the ability to engage guests and build rapport. Excellent interpersonal skills, with a gracious and accommodating demeanor. Ability to work effectively in a fast-paced environment, remaining calm under pressure. Attention to detail and a commitment to delivering exceptional service. Flexible schedule, including evenings, weekends, and holidays. Food handler's certification or willingness to obtain one. Must be of legal age to serve alcohol, with knowledge of responsible alcohol service practices. Join our team and become part of a culture dedicated to elevating the art of hospitality and creating unforgettable dining experiences for our guests. to embark on a rewarding career in the world of fine dining service!

Job Type:

Full-time Pay:

From $17.13 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): We are looking for year round employees- what is your availability? Ability to

Commute:

Pullman, WA 99163 (Required)

Work Location:

In person