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TG
Troon Golf LLC
Server
Career Insights for Waiter / Waitress
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Scorecard
Based on Wisconsin data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,302 / year median in Wisconsin
+4% projected growth
Job Description
Welcomes and assists members in a courteous and engaging manner. Presents daily specials and menu offerings clearly and confidently. Responds to member questions and provides menu recommendations when appropriate. Takes food and beverage orders and supports timely, accurate service. Remains attentive to member needs and responds to requests as situations arise. Maintains a professional and organized workspace appropriate to service demands. Assists with station setup and breakdown as needed for service operations. Processes, checks, and handles transactions accurately using the Point-of-Sale system. Applies service standards and guidelines with sound judgment. Uses appropriate service techniques to support quality guest experiences. Completes cross-training as required. Practices safe and responsible work habits. Maintains dependable attendance and professional availability. Performs additional duties as needed to support service excellence. High school diploma or GED preferred. One to three months of related experience and/or training, or equivalent combination of education and experience. Food Safety and Sanitation Certification (or willingness to obtain). Alcohol Awareness Training (or willingness to obtain). Ability to communicate effectively in English. Meets state age requirements for alcohol service. Familiarity with Point-of-Sale systems. Strong customer service and interpersonal skills. Ability to adapt pace and focus based on service demands and guest needs. Ability to work independently and exercise sound judgment. Professional appearance and demeanor. Retirement Benefits
- 401(k) with employer match (19 years of age and older) Time Off
- Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria Additional Compensation
- Service Charge, Employee Meals Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.