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CM
Crossroads Market
Catering Team Member
Career Insights for Waiter / Waitress
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Scorecard
Based on Wisconsin data
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What they do
A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.
$31,302 / year median in Wisconsin
+4% projected growth
Job Description
Within the FLASH Family of Companies lies Crossroads Market, our cherished local grocery store. Committed to quality, community, and service, we strive to exceed expectations with every visit, creating unforgettable shopping experiences for our guests. Our mission? Quality, Service and Community. If you're passionate about delivering excellence and becoming an integral part of a tight-knit team dedicated to serving our community, come join the FLASH Family of Companies. Together, we'll continue to build upon our legacy and make a difference, one aisle at a time. and become a part of something truly special! Catering Teammate Serve food and beverages in a professional manner. This position often operates in a restaurant/banquet hall setting. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. It also an on-call basis based on catering events. Pay commensurate with experience. Job Requirements Have knowledge of food and beverage preparation. Serve beverage and food items. Interact with guests in a friendly but efficient and timely manner. Maintain specific side-work and ensure the total cleanliness and smooth operation of the catered event. Clear and reset tables in a timely and efficient manner. Strive to exceed guest expectations. Must work with the deli, bakery, and any other department to achieve store and catering goals. Embraces and supports the FLASH Family of Companies' mission and performs safe practices in the workplace. Any and all other duties as assigned. Non-essential Job Requirements Provide excellent guest service Handle all guest complaints in an appropriate, timely, and documented (if required) manner Ability to work independently Excellent communication and organization skills; ability to prioritize workload, handle multiple tasks, meet deadlines and work self-directed with a sense of urgency. Takes a customer focused approach to the needs of employees, customers and clients. Reports to Catering Manager • The above list is not an all-inclusive list of duties and/or requirements. You will be expected to perform various tasks as required by the customer. As business objectives changes, so too may the duties.