Server/Cook Paisano's Italian Restaurant - 4.3 South Milwaukee, WI Job Details Part-time | Full-time 1 day ago Qualifications Food quality maintenance Kitchen health and safety standards Retail sales transactions Hospitality reservation systems Recipe adherence Venue beverage service Table setting Food service customer order management Food service health code compliance Bar safety compliance (food service) Fine dining experience Table assignment Food running Safety regulations Greeting customers Client inquiry handling Menu item upselling Food and beverage recommendations OpenTable Cash register operations Food safety sanitizing procedures Complementary wine pairings Table clearing and resetting Increasing sales revenue Beverage pairing Assisting food service staff Payment processing in food service Cleaning messes in dining areas Suggestive selling POS systems Full Job Description Job Overview We are seeking an energetic and dedicated Server/Cook to join our vibrant team. This dual-role position offers the opportunity to deliver exceptional guest experiences through attentive service and culinary excellence. As a Server/Cook, you will be responsible for providing outstanding customer service, preparing high-quality food, and ensuring a clean, safe, and welcoming environment. Your enthusiasm and professionalism will contribute to creating memorable dining experiences that keep guests coming back. This paid position is ideal for individuals passionate about hospitality, food, and beverage service who thrive in a fast-paced setting. Responsibilities Greet guests warmly, take accurate orders, and serve food and beverages efficiently using POS systems such as Aloha POS and Micros POS. Prepare and cook menu items according to established recipes and quality standards, maintaining proper food handling and sanitation practices. Process cash transactions accurately, including cash handling, credit card payments, and sales transaction processing via POS systems like OpenTable. Upsell menu items such as drinks, desserts, or specials to enhance guest satisfaction and increase sales. Maintain cleanliness of dining areas, bar stations, kitchen spaces, and ensure proper sanitation in compliance with food safety regulations. Assist with food prep, bussing tables, setting up dining areas, and supporting host/hostess duties as needed to ensure smooth operations. Provide excellent guest relations by addressing customer inquiries promptly, managing guest concerns professionally, and fostering a welcoming atmosphere. Support beverage service including spirits experience, wine knowledge, cocktail preparation, drink service, and responsible alcohol management. Experience Previous food service experience in a restaurant or hospitality environment is preferred; fine dining experience is a plus. Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable; experience with OpenTable for reservations is advantageous. Demonstrated ability in food preparation, food safety protocols, sanitation standards, and proper food handling techniques. Strong time management skills to handle multiple tables or orders efficiently during busy hours. Knowledge of spirits, wine pairing, cocktail mixing, and beverage service enhances guest experience. Excellent customer service skills with a focus on guest relations and hospitality excellence. Ability to process cash transactions accurately while maintaining professionalism in fast-paced settings. Join us if you're passionate about delivering exceptional service and culinary delights! We value energetic team players who are eager to learn and grow within the vibrant world of hospitality while ensuring every guest leaves satisfied and eager to return.