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Canaan Valley Resort

Kitchen Expo/Food Runner

Career Insights for Waiter / Waitress

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Based on West Virginia data

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What they do

A Waiter or Waitress takes orders and serves food and beverages to customers in restaurants. Answers customer questions about menu items, prepares checks and collects payment, and assists with clearing dishes and tables. May work in banquet or dining halls.

$31,684 / year median in West Virginia

+11% projected growth

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Job Description

Food Runners play a crucial role in restaurants. They act as a liaison between the kitchen staff, front-of-the-house team and the restaurant's guest. Their primary duty is to deliver food to guests and they work alongside servers and bartenders to ensure customer satisfaction. Must work between back-of the house and front of the house staff. Responsible for organizing finished dishes, ensuring order accuracy and presentation quality, and delivering food swiftly and accurately to guests. Runners/expos take the pressure off of servers, allowing waitstaff to spend more time taking orders and entertaining guests. Runners/expos manage the ticket kitchen counter, coordinate cooking times so all meals for a table are served together, check plate presentation and accuracy, and relay special requests between the front and back of house. Must work day and evening shifts, weekends and holidays. Benefits $15.00 per hour Competitive Pay Medical and Dental Insurance offered PTO after 1 year 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Food/Activity Discount on Property!
Ongoing Training and Career Development Competitive Pay Qualifications:
High School graduate/GED or equivalent vocational training Ability to perform assigned duties with attention to detail, speed, and accuracy Interpersonal skills and the ability to work well with co-workers and the public. Ability to lift 60 lbs and stand for long periods of time
About Us:
At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.