Hotel Night Auditor

Job Title:

Night Auditor The Stamford Hotel is seeking a Night Auditor. You will be responsible for overseeing the nightly operations, providing top-notch customer service, and maintaining the highest standards of hospitality.

Responsibilities:

• Conduct night audit procedures to verify and balance entries, records, and transactions for accuracy and completeness
• Greet guests upon arrival during late hours and assist with check-ins and check-outs
• Handle guest inquiries, requests, and complaints promptly and professionally
• Manage front desk duties including reservations, room assignments, and billing processes
• Ensure security by monitoring surveillance cameras and performing regular property walks
• Prepare daily reports summarizing hotel operations for management review
• Collaborate with other departments to address guest needs effectively

Experience:

• Previous experience in a resort or hotel setting is preferred
• Strong customer service skills with a focus on guest satisfaction
• Knowledge of hospitality management practices and guest relations
• Proficiency in front desk operations including check-in/check-out procedures
• Familiarity with phone etiquette and handling inquiries efficiently Must be willing to join the Local 217 union.

Job Types:

Full-time, Part-time Pay:

$25.40 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Free parking Health insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person