We have an outstanding Contract position for aHuman Resources Assistant to join a leading Company located in theIrving, TXsurrounding area.

•US Citizenship is required.

•We are looking for a Pre-employment Investigations Associate responsible for facilitating a seamless, customer-centric onboarding experience for our new hires. This person will serve as the primary point of contact throughout the pre-employment investigation process, interacting with pre-hires, hiring managers, recruiters, and external vendors. This is a hybrid position that requires working in-office two days a week on Tuesdays and Wednesdays at our Irving, TX site.

Job Responsibilities:

+ Engage pre-hires to facilitate the pre-employment process, provide status, and gather additional information as needed.

+ Partner with Recruiting, Security, and other internal resources to successfully clear candidates to start in a timely fashion in compliance with government regulation and company policy.

+ Initiate and tracks status of pre-employment investigations (background check and drug screen).

+ Troubleshoot and resolve issues associated with variety of actions throughout the process.

+ Administer tasks within the applicant tracking and onboarding systems (Workday and ServiceNow), ensuring case documentation is accurate and complete.

+ Answer a broad range of questions related to the Pre-employment Investigation process from a variety of internal and external stakeholders through a variety of channels (telephone, email, text).

+ Maintain accurate and complete documentation of actions utilizing organizational systems and Microsoft Office suite.

+ Participate in continuous improvement of processes and systems to promote efficiency and customer experience.

Basic Hiring Criteria:

+ Bachelor's degree and 2 years related experience or a high school diploma and 6 years related experience.

+ Knowledge and previous Human Resources experience, specifically as it relates to Pre-Employment Investigations (PEI).

+ Strong customer service, problem-solving, and technology skills.

+ Broadband internet access at home with experience using web-based tools and websites to complete actions or troubleshoot issues.

+ Computer literate; current on new technology such as MS 365 and Microsoft Teams.

+ Strong verbal and written communication skills.

+ Effective listening, reading and comprehension skills.

Desired Qualifications:

+ Knowledge and previous human resource experience in onboarding, staffing, recruiting, and pre-employment investigations (PEI).

+ Experience working in an HR Service Center environment.

+ Demonstrated excellence in organizational and time management skills .

+ Confident phone presence and exceptional customer service skills.

+ Prior experience using Workday.

+ Prior experience using Amazon Connect.

+ Prior experience using ServiceNow. Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.

com/candidate-privacy/orhttps:

//pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance