Academic Advising

We are looking for an Academic Advising specialist to support adult learners as they move through their education programs and work toward meaningful academic progress. This contract opportunity is based in Minneapolis, Minnesota, and focuses on providing consistent coaching, outreach, and practical guidance that helps participants stay engaged and successful. The ideal candidate brings a student-centered approach, strong communication skills, and the ability to build trusted relationships with employees, employer partners, and educational institutions.

Responsibilities:

• Guide participants from program entry through ongoing enrollment by coordinating closely with advising partners to create a seamless learner experience.
• Maintain frequent outreach through phone, email, CRM platforms, and other communication channels to keep employees informed, supported, and engaged throughout their studies.
• Coach learners on goal setting, study practices, and scheduling strategies that strengthen academic performance and encourage long-term success.
• Identify academic barriers early, recommend appropriate support options, and connect individuals with services such as tutoring or institution-based assistance.
• Review progress data, evaluate performance trends, and deliver constructive feedback to help learners address gaps and maintain momentum.
• Track important academic deadlines, milestones, and action items while sending proactive reminders to help employees remain aligned with their education plans.
• Lead recurring check-ins and progress discussions to measure outcomes, recognize accomplishments, and adjust support strategies when needed.
• Create and facilitate educational sessions and practical resources focused on study skills, time management, and overall academic success.
• Build and maintain strong working relationships with employees, employer stakeholders, and school partners to promote a positive and collaborative support environment.