Recruiter

Who We Are:

American Repair Maintenance (ARM) began over 30 years ago as a small two-person operation to service several premier video stores. Since that time, we have evolved into a data-driven, full-service repair, and preventative maintenance partner across all trades serving over 20,000 locations in the US of some of the finest retail brands. We are more than just a repair and maintenance company. We are a strategic partner for our clients as we continue to innovate and grow our organization. We work hard to put our customers' needs first, support our team members with a dynamic culture, provide great benefits, and create technology-enabled work processes that make their jobs easier. We know that our strong commitment to people is what sets us apart along with our strong core values that guide our day-to-day operations. These core values ensure we are moving in the right direction.

They are:

A uthenticity in

Action:

Do what you say. Own what you do. R aise

Each Other Up:

When our people thrive, ARM thrives. M omentum

Together:

Keep showing up. Keep growing. Keep going.

Who You Are:

The Recruiter will be responsible for managing full-cycle recruitment for skilled trades, administrative, and operational roles across ARM's growing organization. This role is the primary point of contact for hiring managers and candidates alike, ensuring a consistent, professional, and compliant hiring process from initial sourcing through offer acceptance. The ideal candidate brings hands-on experience recruiting for the trades, a strong customer service mindset, and the technical skills to work efficiently across ADP, applicant tracking systems, and digital sourcing platforms.

Sourcing & Pipeline Development:

Build and maintain active talent pipelines for trade disciplines including electrical, plumbing, carpentry, welding and general maintenance Proactively source candidates through various ATS platforms, job boards, referral networks, and trade-specific sites Develop and maintain relationships with trade schools, vocational programs, and community organizations to support ongoing talent needs Collaborate with hiring managers during role intake to define requirements, develop accurate job descriptions, and align on sourcing strategy

Candidate Management & Selection:

Screen applicants, conduct phone and video interviews, and coordinate all stages of the interview process Facilitate structured debrief sessions with hiring managers to ensure consistent and legally compliant evaluation of candidates Manage candidate communications throughout the process to ensure a positive experience that reflects ARM's values and employer brand Maintain accurate, up-to-date candidate records in ADP and other recruitment tools

Pre-Employment & Compliance:

Coordinate and manage pre-employment processes and requirements in accordance with ARM policies and applicable client requirements Ensure all hiring practices comply with FCRA, EEOC, and applicable federal, state, and local employment laws Support adverse action processes and maintain compliant documentation for all hiring decisions Partner with HR on policy updates, process improvements, and compliance-related projects as needed

Reporting & Process Improvement:

Track and report key recruiting metrics including time-to-fill, source effectiveness, pipeline activity, and offer acceptance rates Identify opportunities to improve recruiting workflows, candidate experience, and hiring manager engagement Contribute to the ongoing development of ARM's HR infrastructure, job description library, and recruiting best practices

Qualifications:

3+ years of full-cycle recruiting experience with a focus on skilled trades (maintenance, electrical, plumbing, carpentry, welding or similar disciplines), facilities maintenance, property services, or a multi-site field operations environment required 3+ years of customer service experience in recruiting, staffing, sales or client-facing role required Strong technical skills including proficiency with ADP or a comparable

HRIS/ATS

platform, Microsoft Office Suite, and digital sourcing tools Working knowledge of FCRA, EEOC, and employment compliance requirements Experience recruiting across multiple states with awareness of varying compliance requirements is preferred

What You'll Bring:

A relationship-driven approach to recruiting and a genuine commitment to candidate experience Excellent written and verbal communication skills Strong organizational skills and attention to detail, with the ability to manage competing priorities in a fast paced environment A collaborative spirit, partnering well with HR, operations, and leadership Ownership and accountability Ethical integrity and professionalism

What You'll Get:

Besides working with a great team in a stable and fast-growing company, you'll receive a competitive salary, along with: Competitive medical, dental, and vision insurance Optional Life and long-term disability insurance Optional Voluntary AD&D and short-term disability insurance 401(k) Paid time off 6 paid company holidays Flexible work schedule with one day work from home Equal Employment Opportunity