Recruiting and Retention Manager

Recruiting and Retention Manager zTrip NVA Norfolk, VA Job Details $55,000 - $60,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Employee onboarding Record keeping Sales Data reporting Employee retention Mid-level Full cycle recruiting Administrative experience Transportation industry recruitment Candidate sourcing Cross-functional collaboration Onboarding process management Communication skills Stakeholder relationship building Cross-functional communication Full Job Description Recruiter & Retention Manager — Build and Support Our Driver Network Are you passionate about recruiting top talent and helping people build successful long-term careers? Join our Norfolk team as a Driver Recruiter & Retention Manager, where you'll play a vital role in attracting, onboarding, and supporting professional drivers who help power our transportation network. This position is essential to fleet growth, driver success, and long-term retention. What We Offer as a Driver Recruiter & Retention Manager Comprehensive medical, dental, vision, and life insurance 401(k) retirement plan with company match Paid Time Off (PTO) and paid holidays Consistent Monday-Friday schedule Opportunities for professional growth and advancement What You'll Do Driver Recruitment Develop and implement recruiting strategies to attract qualified driver candidates Meet and exceed hiring and onboarding goals Build strong pipelines of transportation professionals through outreach and networking efforts Candidate Engagement & Onboarding Serve as the primary point of contact for prospective drivers throughout the hiring process Conduct informational sessions and onboarding meetings for Independent Contractors (ICs) Guide candidates from initial inquiry through onboarding and vehicle placement Deliver a professional, positive, and supportive candidate experience Retention & Driver Support Build strong relationships with drivers to support long-term engagement and success Partner with operations and internal departments to improve driver satisfaction and retention Address driver concerns and provide ongoing support after onboarding Reporting & Administrative Support Maintain accurate applicant and onboarding records within tracking systems Provide recruiting updates, hiring metrics, and retention reports to leadership Assist with additional team projects and operational initiatives as needed What We're Looking For Previous experience in recruiting, retention, staffing, sales, or a related field preferred Self-motivated and goal-oriented mindset Strong communication and interpersonal skills Excellent organizational and multitasking abilities Ability to build relationships and work effectively across teams Dependable, proactive, and results-driven approach Ready to Make an Impact? If you're excited about helping grow a dependable driver workforce while supporting driver success and retention, we'd love to hear from you. Apply today to become a Driver Recruiter & Retention Manager and help shape the future of transportation in Norfolk.